Our Shipping is a $15 flat rate on all orders within Australia to your street address (unfortunately we cant deliver to your PO Box)  If you are overseas, a quote can be obtained for Shipping Costs but for bulky items it can be prohibitive.

Your order will be packaged and couriered to you for the next day pick up (Mon to Fri) . Your goods will be delivered by  Sendle or Fastway Couriers within 2- 7 business days (note some regional areas ie WA can take up to 10 business days). Please be advised that both Fastway and Sendle have advised that there could be delays to delivery times due to COVID-19. Unfortunately this is out of our control . We instruct our courier to leave your package if no one is home . Please advise if this does not work for you.

Fastway is a standard courier service so we are able to keep our delivery costs affordable. Delivery is made between 9 and 5pm Monday to Friday. They dont phone ahead to arrange delivery. Please leave us instructions at checkout if you do not want your parcel left at your door. . Please contact sales@primitiveluxe.com.au if you have any questions.

We take great care to package your goods for you .If for any reason your goods arrive damaged, please email us photos and we will organise a refund or if we have stock, a replacement item. Unfortunately we dont refund items because of change of mind. 

We appreciate your order and hope you love your tribal treasures x